FAQs and Delivery Examples

FAQs and Delivery Examples

What to check before delivery and installation

Let's check the route and dimensions first
Together

We check more than just the width of stairs and corners—we also inspect windows, balconies, and the road in front of the building. Please contact us about items that are difficult to move in through standard routes, such as refrigerators, front-loading washing machines, and bed mattresses.

Primarily serving Tokyo, Chiba, Saitama, and Kanagawa, we draw on more than 15 years of moving experience to consider the best approach. Providing photos will make it easier to assess your request before preparing an estimate.

Discuss delivery and installation options

A mover inspecting the corner of a large appliance wrapped in protective materials

Answers to questions before you contact us

Whether an item can be brought in depends not only on the item itself but also on the surrounding conditions. If you are unsure, please send us photos of the site first.

01

Can you bring items in from a courtyard or through a window?

We assess feasibility by checking the location of windows and balconies, the available workspace, and safety requirements. Please prepare photos that show the condition of the building, including the courtyard side.

02

Can you handle a job that another company has declined?

We also check conditions such as narrow stairs or roads too narrow for a crane truck to enter. We consider the items and route together, without separating the moving work from specialized delivery and installation.

03

Can you collect furniture and appliances that are no longer needed?

We can also discuss collecting unwanted items generated when replacing furniture or appliances. We will confirm the necessary work together with the delivery and removal details.

We will review the delivery method with you

Please contact us with photos of the site and information about your items, including large furniture and appliances or moves other companies have deemed difficult. We will review the best approach for your conditions and provide a quote.

Contact us here Call 080-4195-3139

We assess your photos and quickly propose the best solutionSpecialized Delivery, Moving, and Unwanted Item Removal

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