Consultations for moves declined by other companies

Consultations for moves declined by other companies

Building a solution around the conditions

Beyond the point where you were told, “It's impossible,”
More options for moving items in and out.

Narrow stairways, tight corners, moving items through windows, and heavy furniture and appliances. Even when the conditions are difficult to assess within the scope of a standard move, TRY引越センター checks the delivery route and the condition of your belongings to determine the best way to proceed.

Primarily serving Tokyo, Chiba, Saitama, and Kanagawa, our staff with more than 15 years of moving experience will propose options that may include a powered ladder or rope hoisting. Please contact us first about moving refrigerators or front-loading washing machines, or bringing items to the second or third floor of a building.

Discuss whether your items can be moved in or out

A mover carefully protecting the corner of a large appliance with protective materials

Where to start your consultation

A difficult move,
Handled through one convenient point of contact.

We can connect you not only with delivery services, but also with standard moving services, corporate projects, relocation support for foreign customers, and unwanted-item disposal, depending on your situation. Please start by telling us exactly what you are having trouble with.

STEP01

Tell us about your situation

Please prepare your address, floor number, types of belongings, and photos showing the passageways, stairs, and areas around the windows.

STEP02

Confirm the method and quotation

We will assess whether a powered ladder, rope hoisting, or protective coverings are needed and explain the work details.

STEP03

Proceed to moving items in or out and installation on the day

We will work while checking the surrounding area and building, and provide installation as needed.

Frequently asked questions

01

My request was turned down because the stairs are too narrow

We check not only the stair width but also landings, corners, and the path on the window or balcony side. Please tell us what you need moved, such as a refrigerator, washing machine, or sofa.

02

Can you bring items to the second or third floor?

We handle delivery of large appliances to the second floor. For delivery to the third floor, we may consider rope hoisting for lighter sofas or bed mattresses. The options depend on the conditions.

03

Can I request unwanted-item collection at the same time?

We can also discuss collecting items that are no longer needed when replacing furniture or appliances. Rather than separating removal and collection, we tailor the work to your needs on the day.

Workers carefully carrying a glass piece of furniture up a stair landing together
Same-day service available in some cases; quotes are free

We will review the delivery method with you

Please contact us with photos of the site and information about your items, including large furniture and appliances or moves other companies have deemed difficult. We will review the best approach for your conditions and provide a quote.

15+ years of experience Insured with a non-life insurance provider Service area: 4 prefectures

We assess your photos and quickly propose the best solutionSpecialized Delivery, Moving, and Unwanted Item Removal

Call Us080-4195-3139Contact UsConsult or book a service